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Telephone Support is accessible 24 hours a day at 866.374.7878 or 866.FRI-SUPT
 
If you are experiencing a problem with any of our products, call our Tech Support hotine and follow the prompts to get assistance. You can also contact Tech Support via email: support@folsom.com

There are several online resources for your convenience. They include

 
Online RMA Form
Submit a Return Merchandise Authorization online for Folsom and Barco products

Technical Updates
Recieve tech updates on any or all Folsom products by email

Online Product Registration
Register your Folsom product quickly and easily

Bug Report
Reporting is quick and easy. Our engineers will respond to your submission by email

Suggest a Feature
Want to get more from our products? The best ideas come from the folks that use our products in the field.

General Feedback
Give us feedback on our products, our web site, or pretty much anything you’d like to say.

Customer Satisfaction
Tell us how we rate on everything from our pruducts to our web site.

 
Our online knowledge base includes frequently asked questions and technical definitions.
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